Senior Analyst, Media Production Support — RCTP – MON02175

Our team is made up of creative, passionate, enthusiastic people always on the lookout for new challenges . . . people just like you!

Share our passion. Live our values. As Canada’s national public broadcaster and one of its largest cultural institutions, CBC/Radio-Canada brings diverse regional and cultural perspectives into the daily lives of Canadians in English, French and eight Aboriginal languages.

We’re currently seeking to fill the position of Senior Analyst, Technical Production Media Production Support – TPRC

You will be responsible for providing hardware/software support and coordination efforts for Internet and Digital Services infrastructure on and TOU.TV. You will also provide second-line technical support for new and existing digital solutions.

You will strive to build and maintain good relationships with members of the Internet and Digital Services group and IT. You be working with state-of-the-art technology in a hard-driving workplace involving real-time online systems.

We’re looking for candidates with the following:

  • Bachelor’s degree in computer science, college diploma or equivalent education and/or experience;
  • At least three years’ experience as an analyst providing first-line support;
  • Good understanding of server load balancing concept;
  • Good understanding of server-client application concept;
  • Familiarity with Web metrics/statistics;
  • Solid grasp of ASPX, PHP, XML, HTML, JavaScript and Web services;
  • Good understanding of CSS and XSL style sheets;
  • Creative problem-solving skills are required to diagnose systems issues;
  • Communication skills needed to translate vendor-provided technical documentation into internal user-friendly documentation; good written communication and project documentation skills;
  • Able to respond quickly to multiple priorities and urgent demands, in a short timeframe, in order to minimize system downtime;
  • Required to remain on call to ensure 24-7 coverage for critical systems;
  • Fluency in French;
  • Ability to understand and communicate in English.

Candidates may be subject to skills testing.

If you are seeking a media environment that fosters creativity and innovation, this is the place for you.

We value the importance of a diverse workforce and encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability.

Please visit and apply online.

The CBC is committed to equity in employment and programming.

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