Retail Sales Clerk – VAN00287

Here’s your chance to bring your retail expertise to the CBC.

Share our passion. Live our values. CBC/Radio Canada is Canada’s national public broadcaster and one of its largest cultural institutions. CBC/Radio Canada brings diverse regional and cultural perspectives into the daily lives of Canadians in English, French and eight aboriginal languages.

This is a part-time position requiring French and English.

What You Do:

  • Reporting to the Retail Sales Manager and working closely with the Manager, Studios and Public Facilities where you will be based, the Retail Sales Clerk will be responsible for sales duties, sales floor management, delivering product knowledge and determining and meeting customers’ needs in a new retail store in the Vancouver Broadcasting Centre. This includes greeting CBC guests and assisting customers, processing retail purchases, reconciling purchases on a daily basis and ensuring that the merchandise is displayed well and stock levels in the store are maintained.
  • In addition, the Retail Sales Clerk will be required to describe the features and benefits of merchandise while providing customer service, tours of the CBC building with selected groups and support to the public.
  • The Retail Sales Clerk will also be responsible for stocking shelves and placing orders with our internal warehouse.

What You Bring:

  • Excellent communication skills in both official languages (French and English) is essential.
  • At least one year of previous experience working in retail sales and customer service.
  • Knowledge of a retail environment and experience working with point of sale.
  • A knowledge and familiarity with CBC programming.
  • The ability and willingness to work overtime, including evenings and weekends.
  • Superior customer service skills.
  • The ability to communicate effectively in person, over the phone and via email.
  • Skilled in dealing with customer complaints.
  • Excellent interpersonal and problem-solving skills.

This is a repost, previous applicants need not reapply’ in the bottom of the job description section.

If you are seeking a media environment that fosters creativity and innovation, this is the place for you.

We value the importance of a diverse workforce and encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability.

Please visit http://cbc.radio-canada.ca/jobs/ and apply online.

The CBC is committed to equity in employment and programming.

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